Cellular Agony

Dealing with Phone Companies

Posts Tagged ‘overbilling’

The Legal Battle Begins

Posted by Paula on January 11, 2011

Not only did Orange ignore virtually all of our emails requesting meetings and resolution…

Not only did Orange ignore all of our questions and complaints about Gal and the original representatives and their lies…

Not only did Orange lie repeatedly in their endless promises to call us back…

Not only did they shut our phones without warning…

Not only did they attempt to blackmail us by demanding we pay them 10,000 NIS before they would even agree to turn a single phone back on for incoming call…

Not only do they ignore the needs of my elderly parents, my children, my workers, my business…

Not only have the continually ignored not just our demands for explanations, but our more recent requests for missing records…

They are even dumb enough to ignore letters from our lawyers.

More than 10 days since we sent our letters to Orange.

More than 7 days since they received our letters.

More than a year of cellular agony.

But now, finally, I know we are on the right path. Soon, very soon, Orange will be held accountable for:

  • The lies
  • The forgeries
  • The fraud
  • The overbilling
  • The refusal to answer our requests for meetings, phone responses, information, explanation

Soon…the legal battle begins.

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Posted in Orange Partner Agony, Towards Resolution | Tagged: , , , , | 2 Comments »