Cellular Agony

Dealing with Phone Companies

Pelephone Joins Hall of Shame

Posted by Paula on June 8, 2014

We’ve been debating what to do as the Pelephone contract comes to an end for our company.  As we began evaluating our contract and bills, we noticed that they had stopped honoring their contract and the agreement.

Gone was our direct business contact.

Gone was the agreement to have an English speaker provided to us – the company now repeatedly tells us they have no one who can speak in English.

More upsetting – gone are the discounts they promised would last the full term of the contract – and of course they canceled these without notice so that our bills have steadily climbed from a regular 800 shekels a month to our last one which was 2,000 NIS – for the same amount of lines.

What is this, Orange all over again?

 

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