Cellular Agony

Dealing with Phone Companies

The Orange Deal

Posted by Paula on January 15, 2010

Hi Gal,

The following is a summary of our meeting that we had on Thursday January 14, 2010:

  • On Sunday morning WritePont will be moved to Premium and an English speaking representative will call me Sunday morning.
  • There are several programs available. At any time I can move to a different programs without any obligation of time.
  • Currently all phones are based on the following programs:
  • Price per second 0.27 NIS per minute
  • 35 NIS per month with full refund in air time and 500 minutes free for VPN.
  • VPN includes all phones in my company and 10 additional phone numbers. These numbers can include Orange or land phone numbers.
  • 3 month sleep option.
  • On Sunday we are to receive information on the other available packages, which we can switch retroactively. These packages include a ~10 NIS package.
  • Fee 150 MB Data Package on three phone lines.
  • All previous bills from Orange will be refunded.
  • All cost to move from Cellcom to Orange will be refunded.
  • There will be no charge for the Navigators, including no charge for the sim cards.

On Sunday, January 17, 2010 the following items will be completed:

  • Move to Premium
  • Lazer  Stern will be contact by the premium representative. She will also be an English speaker.
  • Descriptions of available programs
  • Description for the 100 NIS free package for the first month
  • Answers related to a friend’s family order
  • Answer about the procedure to repair or replace broken computer

On Monday, January 18, 2010 the following items will be completed:

  • Receive a minimum of 4 Bluetooth headset
  • Receive 2 Spirit car phones
  • Panel for Nokia phone

On Tuesday, January 19, 2010 the following items will be completed:

  • Receive 2 Netbooks
  • Receive pouches for all the phones.
  • Receive bag for 1 netbook
  • Receive replacement navigator

If you have any more to add or have any questions please contact me.

Best regards,

Lazer

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